Privacy Policy
This Privacy Policy describes what information Aeon Virtual collects when you use its iOS and Android apps, website, and related services.
THE DATA WE COLLECT
Data you provide us:
- Contact information (such as name, email address, telephone number, and address)
- Your messages submitted through our website contact form
- Other data you choose to give us (such as information you provide when seeking technical support from us)
Data we collect automatically:
- Your IP address and mobile and other hardware or device identifiers
- Data about your device, such as device name and operating system, browser type and language
- Platform type
- Data about your use of our services, such as which parts of the iOS or Android app you use most frequently
- Device event information, including crash reports, request and referral URL’s and system activity details (e.g. whether you encountered an error while using the app)
HOW WE COLLECT YOUR DATA
We collect some information from you when you provide it to us directly, such as via an online form or when you talk with our customer experience team. We also use our own servers and internal and third-party analytic technologies to collect information about how you use our products, your computer or device and the health of our products.
For instance, Aeon Virtual may collect and store data from your computer or device when you use our products. This information includes technical and related information about your computer or device and operating system (such as IP Address and device ID), information about your feature usage and usage statistics. If you use one of our apps while offline, this data will be stored on your device and transmitted to Aeon Virtual when your device connects to the Internet.
HOW WE USE YOUR DATA
To perform the contract, we process data necessary to
- Operate, improve, and develop our apps
- Measure the health of our services
- Identify, fix, and troubleshoot bugs and service errors
- Provide software updates
- Send you service-related communications
- In all the above cases and purposes, we may analyze, profile and segment all collected data
WHO CAN SEE YOUR DATA
We do not share personal information that directly identifies you (such as your name, email, or postal address) with third parties for their own use without your consent, unless it is either required by law or we determine that disclosure is reasonably necessary to enforce our rights, property or operations or to protect our players or third parties.
Apart from Aeon Virtual, your data can be accessed by other companies and public authorities in the following situations: By entering your personal information into our apps, you consent to our sharing this information with the company for whom we have created the app, such as the real estate developer who commissioned the app for their real estate development, as well as the marketing or brokerage agencies working with said developer on said development.
We may also disclose your data based on your consent, to comply with the law or to protect the rights, property or safety of us or others.
HOW WE PROTECT YOUR DATA
We are continuously developing and implementing administrative, technical and physical security measures to protect your data from unauthorized access or against loss, misuse or alteration. Even so, no security measure is 100% perfect. This means we cannot guarantee the security of your information and do not assume any responsibility for the unauthorized use or access to your information under our control.
AGE LIMITS
We do not knowingly collect or solicit personal data about anyone under the age of 18 or knowingly allow such persons to use our services. If you are under 18, please do not send any data about yourself to us, including your name, address, telephone number, or email address. No one under the age of 18 may provide any personal data. If we learn that we have collected personal data about a child under age 18, we will delete that data as quickly as possible. If you believe that we might have any data from or about a child under the age of 18, please contact us.
CHANGES TO OUR PRIVACY POLICY
We may update this policy from time to time, so please review it frequently. We will notify you of material changes via a notice on our home page (www.aeonvirtual.com) thirty days before they go into effect.
CONTACT US
If you have a complaint or question about this policy, please send us an email.
Effective Dec 20, 2018